Privacy

Last updated: 25 July 2026

Who we are

This Privacy Policy explains how Parvaaz ("we", "us", "our") collects, uses, and protects information when you visit parvaazmusic.com or purchase from our store. If you have any questions, contact us at parvaazmusicofficial@gmail.com.

Information we collect

We collect information you provide directly to us, including:

Order details — name, email address, phone number, and shipping address, when you purchase from our store.

Newsletter signup — name and email address, when you sign up for updates on our Contact page.

Contact requests — any information you include when you email or message us directly.

We also collect limited technical information automatically through Google Analytics, including approximate location (city/country), device type, pages visited, and time spent on the site. This helps us understand how the site is used and improve it.

How we use your information

We use the information we collect to process and fulfil your orders, send order confirmations and shipping updates, respond to customer service requests, send newsletter updates (only if you've signed up), and understand overall site usage through aggregated analytics.

We do not sell or rent your personal information to third parties.

Payment processing

Payments are processed securely by Razorpay, a licensed third-party payment gateway. We do not store your card, UPI, or banking details on our servers — this information is handled entirely by Razorpay in accordance with their own privacy and security practices.

Cookies and analytics

We use Google Analytics to understand how visitors use our site. Google Analytics uses cookies to collect anonymised or pseudonymised usage data. You can opt out of Google Analytics tracking using browser extensions such as Google's own Analytics Opt-out Add-on, or by adjusting your browser's cookie settings.

Data sharing

We share information only with the third parties necessary to operate our store and site: Razorpay (payment processing), our email delivery provider (order confirmations and receipts), and Google Analytics (site usage analytics). We do not share your information with any other third party for marketing purposes.

Data retention

We retain order information for as long as necessary to fulfil orders, comply with tax and accounting obligations, and resolve any disputes. Newsletter signup information is retained until you ask us to remove it.

Your rights

You can ask us to access, correct, or delete the personal information we hold about you, or to remove yourself from our newsletter list, at any time by emailing parvaazmusicofficial@gmail.com.

Children's privacy

Our store is not directed at children under 18, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact us

Parvaaz
2nd Floor, P108, 7th Main, LIC Colony, Jeevanbhimanagar, Bengaluru 560075
parvaazmusicofficial@gmail.com